Geographic barriers have fallen and technology is helping us reach parts of the world which 20 years' ago would never have been possible. As we face today and the next generation of business, our conflict/dispute avoidance/resolution industry members will support and enable; individuals, businesses, governments and the world to adapt. It is imperative to embrace the change in recognising how the legal world can support conflict/dispute avoidance/resolution mechanisms around the globe.
The Legal & Dispute Resolution Commitment
We will support Industry to:
(a) be proactive in the management of potential disputes and in working to prevent disputes arising or escalating, in order to avoid the need to resort to the use of formal dispute resolution mechanisms or litigation;
(b) include dispute resolution mechanisms within their complaints and disputes handling procedures;
(c) engage in a process of appropriate dispute resolution in respect of any dispute which has not been resolved through their normal complaints procedure, as an alternative to litigation;
(d) adopt appropriate dispute resolution in their contracts with other parties;
(e) use prompt, cost effective and efficient processes for undertaking and completing negotiations and resolving disputes;
(f) choose processes appropriate in style and proportionate in costs to the issues that need to be resolved;
(g) make informed choices by considering the benefits, and to whomever they are in dispute, of all the available processes in achieving resolution;
(h) recognise that the use of appropriate dispute resolution processes can often avoid the high cost in time and resources of going to court;
(i) educate their employees and officials in appropriate dispute resolution techniques in order to enable the best possible chance of success when using them.
We will support Industry to:
(a) be proactive in the management of potential disputes and in working to prevent disputes arising or escalating, in order to avoid the need to resort to the use of formal dispute resolution mechanisms or litigation;
(b) include dispute resolution mechanisms within their complaints and disputes handling procedures;
(c) engage in a process of appropriate dispute resolution in respect of any dispute which has not been resolved through their normal complaints procedure, as an alternative to litigation;
(d) adopt appropriate dispute resolution in their contracts with other parties;
(e) use prompt, cost effective and efficient processes for undertaking and completing negotiations and resolving disputes;
(f) choose processes appropriate in style and proportionate in costs to the issues that need to be resolved;
(g) make informed choices by considering the benefits, and to whomever they are in dispute, of all the available processes in achieving resolution;
(h) recognise that the use of appropriate dispute resolution processes can often avoid the high cost in time and resources of going to court;
(i) educate their employees and officials in appropriate dispute resolution techniques in order to enable the best possible chance of success when using them.
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