Module 1 - Introduction to Mediation* 
This course is the start of the journey towards understanding mediation and its purpose in commercial environments.
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Module 2 - Accredited Mediation Skills & Mediation Assessment Training*
This course provides the candidate with the tools to learn and develop practical skills as a mediator, build and develop candidates as a commercial mediator dealing with B2B and B2C disputes.
Module 3 - Mediation Training: Panels 
​(Optional)*
​ This Module is aimed and available to candidates after they have successfully completed  'Accredited Mediation Skills & Mediation Assessment Training' or have been invited to join 'Prime Dispute's Mediation Panel'.
*Discounts - Book three modules and receive a 10% discount (you are also able to mix and match from other modules or training courses which Prime Dispute provides. Please email us for more information.
1) What is Prime Dispute Mediation Training? 

Prime Dispute is dedicated to promoting the concept that mediation is an effective and cost efficient way to solve disputes. This is predicated by the need of talented and focused Mediators. Prime Dispute's Mediation training courses deliver the skills required to effectively mediate B2B (Business to Business) and B2C (Business to Consumer) disputes and includes assessments for Prime Dispute Mediation Accreditation and an internationally recognised membership designation at each module.

Prime Dispute mediation training provides the skills and knowledge needed in an evolving market; Prime Dispute trained mediators have the ability to conduct, advise and support parties during and after the mediation process. 
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2) Why choose Prime Dispute's Mediation Training? 

Prime Dispute mediation training programmes are focussed on the role of mediators within a commercial environment and are underpinned by an understanding of how disputes arise and how Mediation can be used to solve them in an efficient and cost effective manner
Prime Dispute mediation courses consist of:
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Module 1: Introduction to Mediation - 1 day 
Module 2: Mediation Skills & Mediation Assessment Training - 5 days
Module 3: Prime Dispute's Panels Mediation Training (Optional - for those individuals wishing to join Prime Dispute Panels) - 1 Day

Candidates will be able to decide which course meets their individual
requirements and study at their own pace. Candidates are trained in the skills needed to conduct commercial mediations and are assessed for Prime Dispute's Mediation Accreditation and membership designations.
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The mediation training programmes are designed in association with expert practitioners as well as a specialist teams of executives who have long experience of working within the dispute avoidance and resolution industry.
 
Prime Dispute supports candidates through their training and, post
qualification, provides access to a forum of global connections and business partners who share the same values and vision as Prime Dispute. 

3) English Language Standards for Mediation Training Courses

Prime Dispute welcomes applications from international candidates for our Mediation Training Courses. 

Prime Dispute's mediation is delivered in English and this includes all
associated services relating to our courses. Candidates should, therefore,
meet minimum language standards. Candidates should have achieved a
standard that is, as a minimum, equivalent to the International English
Language Testing System (IELTS) level 7 or a score of 94-101 in the Test of English as a Foreign Language (TOEFL) system. Prime Dispute will not
require any evidence of this prior to enrolment to the course. However, it is emphasised that candidates who do not have this standard of English are likely to be at a disadvantaged throughout the process. 
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4) What are the key features of our mediation training courses?

Prime Dispute's courses are taught by experienced practitioners, and our
senior fellows have both industry and dispute avoidance and resolution
experience. This ensures that the courses are constantly refreshed with the latest industry thinking, ethics and good practice, and provides candidates with the opportunity to associate with people who can provide hands-on experience and insight into their specific area of dispute avoidance and resolution.

The mediation courses will enable you to meet the challenges of B2B and B2C clients by providing knowledge and practical and analytical skills and techniques, in a range of key business areas. The courses are designed to help you broaden your experience, increase your practising options and significantly enhance your career.

(a) Expert teaching - Prime Dispute's course delivery, includes Educators who have global experience, knowledge and practical skills within the mediation world.

(b) Global Flexibility - As our members are global we have the ability to deliver courses outside the UK. For further information please
email: [email protected] .
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(c) Excellent resources - Prime Dispute provides a supportive learning
environment with online policies, procedures and access to a wide range of updates within the mediation world via the e-Industry newsletter.  

5) Links with Business and Industry 

Our links with the professional world are facilitated through our membership, many of whom work within industry whilst resolving disputes on a commercial basis. These links further serve to ensure that the course's teaching remain at the forefront of current developments and thinking in the use of mediation.

6) Learning Support

Prime Dispute's supportive membership helps you achieve your academic and career goals in becoming an active mediator within your industry. Prime Dispute members offer support and guidance on how to develop within mediation and how to gain experience - our social media will also keep you ahead of what happening in the world of mediation. 
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7) Who teaches this Course 

Prime Dispute is an internationally recognised membership organisation
which is leading the promotion and development of dispute avoidance and resolution. All our Educators are fully accredited and experienced and are recognised in the Mediation fraternity. Many have worked at senior levels within Dispute avoidance/resolution businesses; They can teach you how to turn theory into practice with the use of case studies and exemplars. As we are a key supporter of 'Women in Industry' in certain cases if you prefer to have your training delivered by our female mediators in-house please contact us.​